Privacy:
Last Updated: 23th Jan, 2024
Podoka ("we," "us," or "our") operates the Podoka platform,
including the website, mobile application, and related services
(collectively referred to as the "Platform"). This Privacy Policy
outlines our practices regarding the collection, use, and disclosure of
personal information when you use our Platform.
By accessing or using the Platform, you agree to the terms of this
Privacy Policy. If you do not agree with our practices, please do not
use the Platform.
1. Information We Collect
1.1 Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and billing information.
1.2 Usage Data: We may collect information about how you interact with the Platform, including your browsing activity, preferences, and device information (e.g., IP address, browser type, operating system).
1.3 Provider Information: If you are a provider, we may collect additional information such as your professional qualifications, certifications, and service offerings.
1.4 Consumer Information: If you are a consumer, we may collect information about your booking history, preferences, and feedback.
1.5 Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on the Platform and analyze usage trends. You can set your browser to refuse cookies or alert you when cookies are being sent.
2. How We Use Your Information
2.1 We may use the information we collect for the following purposes:
Providing and maintaining the Platform Processing bookings, payments, and transactions Communicating with users about their accounts, bookings, and updates Personalizing the user experience and improving our services Analyzing usage patterns and trends to enhance the Platform Preventing fraudulent activity and ensuring security Complying with legal obligations and regulations
3. Data Sharing and Disclosure
We may share your information with third-party service providers, business partners, and 3.1 affiliates who assist us in operating the Platform and providing services to you. These parties are obligated to maintain the confidentiality and security of your information.
3.2 We may disclose your information in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Retention
4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
5.1 You have the right to access, correct, or delete your personal information. You may also request that we restrict the processing of your information or object to certain processing activities.
5.2 You can manage your communication preferences by adjusting your account settings or contacting us directly.
6. Children's Privacy
6.1 The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you believe that we have inadvertently collected information from a child under 18, please contact us immediately.
7. Data Security
7.1 We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
8.1 If you access the Platform from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws. By using the Platform, you consent to the transfer of your information to these jurisdictions.
9. Changes to this Privacy Policy
9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on the Platform or by other means of communication.
10. Contact Us
10.1 If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at [contact email].